Privacy Policy
Privacy Policy for Pava Army Store
Last Updated: April 20, 2026
At Pava Army Store, we are committed to protecting the privacy of our “outdoor enthusiasts and adventure seekers”. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the Store, we collect information about the individual web pages or products that you view.
Information collected during the checkout process includes:
- Customer Info: Name, Email, Phone, and Address (City, State, Pincode).
- Payment Information: Processed securely via Razorpay. We do not store your full card details or UPI credentials on our servers.
- Order Details: Product thumbnails, quantities, and prices for your order history.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site, which includes:
- Processing Payments: Facilitating transactions through Razorpay (UPI, Cards, Net Banking, Wallets).
- Shipping & Logistics: Sharing your name and address with Delhivery to generate shipping labels and provide real-time tracking.
- Communication: Sending automated emails for order confirmation, shipping notifications, and delivery updates.
- Marketing: If you opt-in via our Newsletter Strip, we may send you offers such as “10% off your first order”.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above:
- WordPress/WooCommerce: Our core e-commerce engine.
- Razorpay: To process your payments securely.
- Delhivery: To manage logistics and “All India delivery”.
- Google Analytics/GTM: To understand how our customers use the Site.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records—including your saved addresses and order history in your My Account section—unless and until you ask us to delete this information.
5. Security
Your data security is a priority. We use SSL (HTTPS) encryption for all transactions. Our checkout process includes SSL trust badges and secure payment icons to ensure a “frictionless checkout experience”.
6. Your Rights
If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted through your My Account dashboard.
7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our Contact Us page.