Shippping Policy
Shipping Policy for Pava Army Store
Pava Army Store is dedicated to providing reliable and transparent shipping for all our customers across India. Below are the details of our shipping operations and policies.
1. Delivery Coverage
- All India Delivery: We ship to Tier 1 and Tier 2 cities across India.
- Pincode Verification: You can check serviceability for your specific location at the checkout page via our real-time pincode checker.
2. Shipping Rates & Charges
- Free Delivery: We offer free delivery on all orders across India.
- Free Shipping Threshold: Standard free shipping is automatically applied to orders meeting the minimum threshold (typically set at Rs. 999 or above).
- Cash on Delivery (COD): While we support COD to provide a frictionless experience, a nominal COD fee of Rs. 50 may be applicable.
3. Shipping Methods & Timelines
- Logistics Partner: All shipments are handled by Delhivery, our official logistics partner.
- Shipping Modes: We offer Standard Surface delivery and Express delivery options where available.
- Estimated Delivery: An estimated delivery date will be displayed at the checkout and on your order confirmation page based on real-time data from Delhivery.
4. Order Processing & Tracking
- Processing Time: Orders are typically processed and handed over to our courier partner shortly after confirmation.
- Real-Time Tracking: Once your order is shipped, you will receive an automated notification with a Waybill Number (AWB).
- Live Status: You can track your package’s journey—from “Order Placed” to “Delivered”—on our dedicated Order Tracking page without needing to log in.
5. Shipment Notifications
- Email & SMS: You will receive automated updates at key stages:
- Order Confirmation
- Shipped Notification
- Out for Delivery
- Delivery Confirmation
For any further queries regarding your shipment, please visit our Contact Us page.